Privacy Policy

1. General Information

This Privacy Policy explains how your personal data is collected, used, and protected when you visit or make purchases at https://schlauchboot-kolibri.de.

We value your privacy and comply with the General Data Protection Regulation (GDPR), the Polish Personal Data Protection Act, and the Ukrainian Law on Personal Data Protection.

2. Data Controllers

For customers from the European Union (EU):
REFIMEX Spółka z ograniczoną odpowiedzialnością (Sp. z o.o.)
ul. Ligonia 11G, 42-286 Koszęcin, Poland
NIP: 5751893975 | REGON: 368975529
E-mail: ukraineboat@gmail.com | Phone: +48 537 467 546

For customers from Ukraine and other countries:
Individual Entrepreneur (FOP): Volodymyr Lishchuk
12 Heroiv Avenue, Apt. 509, 49100 Dnipro, Ukraine
Tax ID: 2913903251 | E-mail: ukraineboat@gmail.com | Phone: +38 095 674 1010

Both companies act as joint data controllers under Article 26 of the GDPR.

3. Data We Collect

We may collect the following personal information:

  • Name, surname

  • Address (billing and shipping)

  • Phone number, e-mail address

  • Payment details (IBAN, PayPal or LiqPay reference)

  • Technical data: IP address, browser information, cookies

Data is collected solely to fulfill your order and provide customer support.

4. Purpose and Legal Basis

We process your data to:

  1. Fulfill and deliver your orders.

  2. Provide customer service and respond to inquiries.

  3. Send promotional information (only with consent).

  4. Comply with legal and tax obligations.

Legal bases: GDPR Articles 6(1)(a), 6(1)(b), 6(1)(c), and 6(1)(f).

5. Data Sharing

Your data may be shared only with:

  • Payment processors (LiqPay, PayU, PayPal),

  • Delivery companies,

  • Accounting and legal service providers.

Data is never sold or disclosed for unrelated marketing purposes.

6. Cookies

We use cookies to improve website functionality.
Types of cookies:

  • Essential (for cart and checkout)

  • Analytics (e.g., Google Analytics)

  • Marketing (only with consent)

You can manage cookies in your browser settings.

7. Payment Services

Payments are processed securely via trusted providers (LiqPay, PayU, PayPal).
We do not store or have access to your full payment details.

8. Data Retention

We retain personal data only as long as necessary:

  • Order and invoice data – 5 years

  • Accounting data – 10 years

  • Marketing data – until consent is withdrawn

9. Your Rights

You have the right to:

  • Access your data,

  • Correct or delete it,

  • Restrict or object to processing,

  • Request data portability,

  • Withdraw consent at any time.

To exercise these rights, contact: ukraineboat@gmail.com

10. Data Security

We use SSL encryption, secure servers, and restricted access to protect your data.

11. Updates

We may update this Privacy Policy. The latest version is always available on our website.
Last updated: November 2025